Contact us | My Account

Terms and Conditions


These terms and conditions apply to all transactions placed via our website with Granny Smiths Ltd.  Please read the following carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site, you are agreeing to these terms and conditions.

Registered Information

Granny Smiths Limited are registered at Companies House with the following details:

Company Number: 4948964

Address: Granny Smiths Limited  3  St James street  Taunton  Somerset TA1 1JH


We are pleased to accept orders via our website (secure server). All credit/debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and/or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

All orders are subject to availability.

Online Returns and Exchanges

We want you to be entirely satisfied with every purchase made from Granny Smiths and are proud of the quality and range that we offer. In the event of dissatisfaction with our products, please contact us via our website for immediate resolution.

Products, Prices & Content

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated. Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to ensure accuracy, no responsibility will be accepted for errors and omissions.

Any information displayed on our website(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our website is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of Goods

All items supplied to the customer remain the property of Granny Smiths ltd until final payment of all sums owing in respect of those goods has been received in full by us.

Comments & Complaints

If you wish to comment or complain about any aspect of your dealings with us please email:

Or write to us: Granny Smiths Ltd  3  St James Street  Taunton  Somerset TA1 1JH